Template notice: This is a plain-English template, not legal advice — have a lawyer review before relying on it.
Privacy Policy
Last updated: 2026-06-12 · Version: 2026-06-12-v1
This Privacy Policy explains how Provamar collects, uses, and protects your information when you use the Service.
What we collect
- Operating records: the data you enter into the Service — water quality checks, feed records, treatment logs, mortality events, equipment records, and other operational data.
- Account information: your name, email address, and organisation details provided during sign-up and onboarding.
- Basic usage data: which features you use, error logs, and general usage patterns — to help us improve the product.
How we use your information
- To provide the Service: all data you enter is used to operate the logbook, action queue, and reporting features.
- To improve the product: we may use anonymised, aggregated data (data that cannot identify you or your organisation) to understand usage patterns and improve Provamar.
- Never sold: we do not sell your personal data to third parties.
- No sharing without your approval: we do not share your data, or your identity, with any supplier, consultant, or other third party without your explicit approval — for example, when you review and approve a quote request or consultant referral inside the Service.
Storage and security
- Organisation-scoped isolation: your data is stored and accessed only within your organisation boundary — users from other organisations cannot see your records.
- Role-based access control: within your organisation, access is limited by the role assigned to each user.
- Encrypted at rest: your data is encrypted at rest by our database provider (Supabase / PostgreSQL).
- Internal-admin access is logged: any access to your data by Provamar staff is logged in an audit trail.
Your rights
- Export your data: you can export your operating records at any time from within the Service.
- Request deletion: you may request deletion of your account and associated data by contacting us (see below).
- End at any time: you can stop using the Service and terminate your account at any time. See our Terms of Service for details.
Contact
For privacy-related questions or requests, contact us at todamoonbro@gmail.com.